Catch issues before reviews
Guests can flag small friction during the stay, while there is still time to fix it — before it becomes the only thing they mention publicly.
Make every stay feel hosted
Bad trips can cause bad reviews, Faro makes sure every guest has a great time from check-in to check-out.
What guests need, when they need it.
Guests do not need an app, an old thread, or a booker relaying every detail.
ArrivingLocal picksQuiet noteBefore checkout
Arriving
The first things guests look for
Clear before they need to message you.
Local picks
Places you would send them yourself
Places you approve, not random ads.
Quiet note
Something small they would not text you about?
Before review
An easier way to catch friction while it is still fixable.
Before checkout
What needs to happen before they leave
On time
Shown when the reminder matters.
Why hosts use Faro
Catch issues before reviews, partner with local attractions, and increase direct bookings
Partner with local attractions
Offer host-picked places and perks from partners you trust, instead of generic destination blurbs or random ads.
Increase direct bookings
Give guests a reason to come back to you directly and promote your direct booking link automatically before checkout.
Why guests use Faro
The whole group has one place to get info, submit issues, and find local perks
Get info
The whole group can pull up arrival details, house notes, and next steps without digging through an Airbnb thread.
Submit issues
Guests can quietly flag small problems during the stay, instead of saving them for the review.
Find local perks
Discover host-approved places and curated exclusive perks nearby
How it fits
Works with your setup
Keep the systems you already trust.
- ✓Airbnb remains the official booking and messaging channel.
- ✓Your calendar, payments, cleaner workflow, PMS tools stay put.
- ✓Your house rules and tone stay under approval, including guest-facing recommendations.
Add the missing in-stay layer.
- +One in-property access point the whole group can open without an app.
- +Guest help is organized around the moment: arrival, nearby plans, checkout, small friction.
- +Routine upkeep handled so stale guest-facing info does not become another chore.
Free preview
See a mockup for your property before you commit
Send the listing link. We’ll prepare a property-specific preview and walk you through it.
1 Send listing
2 Review preview
3 Approve only if it fits
Frequently Asked Questions
Is Faro just a guest page or digital guidebook?
A guidebook is a static reference document. Faro gives unique recommendations to each of your guests and continuously improves and updates perks over time. It's also a full-service host: guests use it to flag issues, play games with their group, and get automatic updates about their stay, local events, house updates, and more.
Does Faro replace Airbnb, my PMS, or guest messages?
No — you keep everything you currently have. Faro is your missing in-stay guest layer, and it integrates easily with your current systems. We set it up for you, so you won't have to change anything about how you operate your property today.
Will local picks feel like ads?
Local picks and perks should feel like places you would comfortably recommend to your own guests. We do not get paid for local recommendations, and we make it clear when perks are partnerships.
How is this free for hosts?
Faro is free for hosts because we focus on revenue through partnerships.
Will I have to manage another system?
No — you won't have to learn a new system or change anything about how you currently operate your property. When guests flag small issues, we forward them to you and let you handle them however you currently do.